Frequently Asked Questions
Everything you need to know about shopping with Something Went Wrong.
When will my order arrive?
Standard shipping typically takes 3-7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please use our online portal to generate a prepaid return label.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring according to our diagrams to ensure the perfect fit for your body type.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my garments?
To maintain the quality of your clothing, we recommend following the specific care instructions on the inner label, generally involving cold washes and air drying.