Returns & Exchanges

At Something Went Wrong, we believe fashion should be effortless even when things don't fit quite right. We offer a 30-day window for returns and exchanges on all items in their original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in the original shipping box and include the packing slip to ensure a smooth processing experience.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.